Cancellation and/or refund policy

This article is intended for students.

When registering for a Praxar account, you must accept our TERMS OF USE which contains our cancellation and refund policy.

As a participant, I am eligible for a refund only if I am in one of the following 4 situations:

1. I purchased my licence less than 2 months ago, and have not used it.
2. I have withdrawn from the course before the deadline, as confirmed by my instructor.
3. I have already paid for this simulation in a previous term, so I am qualified for free access.
4. I made a mistake when registering.

Please contact service@praxar.com for your refund.

I am not eligible for a refund if I have used Praxar's services.

If I dispute the payment of my simulation with my bank, my access to the Praxar site will be automatically deactivated.

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